Terms and conditions

TEMPLATE: this text must be replaced with terms written or reviewed for your business and the countries you serve.

Bookings

• A booking is confirmed when payment is received and you see your booking reference.
• Prices include the taxes shown at checkout.
• Each hotel sets its own check-in and check-out times, house rules and cancellation policy, shown on its page before you pay.

Payments and refunds

• Payments are processed by our payment providers.
• Refunds follow the cancellation policy of the rate you booked.

Using the site

• Keep your account details accurate and your password private.
• Do not misuse the site or try to interfere with its operation.