Privacy policy

TEMPLATE: this text must be replaced with a policy written or reviewed for your business and the countries you serve.

What we collect

• Account details you give us: name, e-mail address, phone number and password (stored only as a hash).
• Booking details: dates, guests, special requests and payment status. Card details are entered with the payment provider and never reach our servers.
• Optional analytics, only if you accept cookies: which campaign or site brought you here.

Why we use it

• To make and manage your bookings, take payment and send service messages.
• To send promotions only if you agreed, with an unsubscribe link in every message.

Your choices

• Download your data or ask us to delete your account under My data.
• Change cookie and marketing choices at any time.

Keeping records

Hotels and the platform must keep financial records of bookings and payments. When you delete your account these records are kept without your identity.